Why Call Centres still matter

79% of consumers still prefer to use the telephone for customer service issues      

Mellon Technologies at Retail Technology Conference

Mellon Technologies will participate as a sponsor in Retail Technology Conference, which is organized by Netweek magazine and Boussias Communications on Tuesday, December 9, a...

Mellon Serbia opens up new business in Montenegro

The Serbian subsidiary of Mellon Group of Companies extends its offering to neighboring Montenegro, onboarding 5 key new customers. Mellon Serbia, member of Mellon Group of...

Mobile wallets Juniper Research expects mobile wallets to become commonplace wit...

79% of consumers still prefer to use the telephone for customer service issues &...